SHIPPING AND DELIVERY
We offer the following delivery services:
| Price | |
| USPS Ground Advantage (generally delivers in 2-5 business days) | $9.85 |
| Priority Mail Express (generally delivers overnight to 2-days) | $35.00 |
We generally ship our online orders within 2 to 5 business days. However, the above mentioned delivery terms are not guaranteed.
Products expressly marked on the Website as “Pre Order”, “Pre Ordered Product” or “Personalized Products” are not immediately available for shipment. The relevant dedicated link will show the estimated delivery date.
BREGID shall have the right to split the Order into multiple shipments. According to the availability of the Products for delivery, you may receive the Products separately upon their availability to be shipped.
As soon as your order ships you will receive an email with the tracking number plus a link to follow the delivery status.
We ship to the destination of your choice in the United States including Alaska, Hawaii, and Puerto Rico but do not ship to other locations outside the United States.
CANCELLATION, RETURN AND STORE CREDIT POLICY
1. Cancellations, Returns, Refunds and Store Credits
1.1 Cancellations: You can cancel your order until the date of shipping for any reason free of charge and we will not charge your credit card. This includes pre-order items which may be cancelled up until shipment.
1.2 Cancellations cannot be made on or after the date of shipping and you will be charged the full amount for your order. Personalized products cannot be cancelled once ordered, as they may be in process of being customized.
1.3 Returns: Products purchased through the site may be returned free of charge, within thirty (30) days from the date of delivery except for the Personalized Products, which are non-returnable. The Products must be returned: (i) in their original condition with all tags still attached, including but not limited to, all identification tags, security tags and authenticity cards; (ii) in their original packaging; (iii) complete with all of their parts and accessories; (iv) with the original proof of purchase; and (v) from locations within the United States. Incomplete, damaged, worn or altered items will not be accepted. Further, in the event a product has a security tag and is returned without the security tag attached to the product, the product will not be accepted for return. We reserve the right to designate items that are not eligible for return or refund on the website. Such designation will be noted on the web page displaying the respective products. If the foregoing conditions are satisfied and you comply with the return instructions below, we will refund the purchase price of the returned product(s), sales tax included, less the original shipping costs, to the same credit card or the other digital payment methods listed on the Site used to make the original purchase. Alternatively, and subject to the In-Store Returns instructions below, you may exchange your item for another item or return it for a store credit or refund (to the same credit card or digital payment method used to make the original purchase) in any of our free-standing retail stores in the United States, within thirty (30) days of the date of delivery.
1.4 Returns to BREGID: In addition to the above conditions, please follow the instructions below for processing your return(s) for a refund to your original payment method used to make your purchase.
To return your item for a full refund, please:
(i) Log in to your “Account” on www.bregid.com within thirty (30) days from the date of the shipping confirmation, access your order history and follow the online instructions.
if you do not have an “Account” with bregid.com, you may still access your order by visiting www.bregid.com and clicking on “RETURNS” in the Contact page. You can retrieve your order information by inputting your order number and the email address associated with the original order. Once you access your order information, please follow the online instructions;
(ii) affix the prepaid carrier shipping waybill included in the original package to the outside of the return package (by doing so, you will allow us to pay for your return shipping and trace your package); and
(iii) drop the package off at a carrier shipping location, or arrange for pickup of the package directly with the carrier.
Please note that if you utilize a carrier other than the one indicated in the return instructions included inside the package above, or if you fail to comply with the above, you will be responsible for all shipping and handling charges. Further, you shall solely and exclusively bear any and all risks associated with the return shipping and we shall in no event be liable for the loss, destruction, damage, misdirected or delayed shipment of any returned products.
Please further note that we will not issue any refunds for returns that do not satisfy all of the conditions outlined above, and will ship your merchandise back to you at the original shipment address provided in your order. In the event that your merchandise cannot be delivered to you at your original shipping address, you authorize BREGID, and any of its affiliates or agents, to dispose of such merchandise.
Upon our receipt of your return package, we will verify the integrity of the items before accepting your return and processing the refund. Please note that this process may take between 5 and 10 days. We will send you a confirmation email as soon as we have begun processing the refund.
The refund is issued directly to the card or digital payment method account used for the original purchase.
The refunded amount will be visible in your account within approximately one week (for PayPal orders) or within approximately one to two billing cycles from the date of the email we send you confirming that the refund is being processed (for credit card and other digital payment method orders).
1.5 WE RESERVE THE RIGHT TO DESIGNATE NON-RETURNABLE PRODUCTS ON THE SITE. ANY SUCH DESIGNATION WILL BE NOTED ON THE WEB PAGE DISPLAYING THE RESPECTIVE PRODUCTS WHICH ARE NONRETURNABLE. WE OFFER NO REFUNDS ON ANY PRODUCTS DESIGNATED ON THE SITE AS NON-RETURNABLE.